We currently operate on full advance payment for all orders. Once your payment is confirmed, your order will be processed and dispatched.
Delivery charges depend on your city and the courier service used. Standard delivery charges typically range from PKR 300 to PKR 600. Charges may vary depending on the courier company and delivery location.
Orders are usually delivered within 3–7 working days. However, delivery may take longer due to unforeseen circumstances, public holidays, weather conditions, or courier delays. We appreciate your patience in such situations.
Yes. Once your order has been dispatched, we will share the tracking ID with you so you can track your shipment.
Yes, but only in case you receive a defective, damaged, or incorrect item. Please contact us via WhatsApp within 24 hours of receiving your order and provide clear photos/videos of the issue. Claims made after 24 hours will not be entertained.
Orders can only be cancelled or modified before they are dispatched. Once an order has been dispatched, cancellation or modification may not be possible.
For order-related queries, please contact us through our official WhatsApp or Instagram. Make sure to mention your order number so we can assist you promptly.